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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laurie Gomez

Laurie Gomez

August 2, 2024

5  out of  5
rating by Laurie Gomez
"Truly amazing customer service! Had to create an auto policy for my mother and Jennifer was exceptional! Accommodated to every little bump we ran into, made everything go smooth yet quickly. I would definitely recommend this place to everyone here in Hazleton. 10/10!"
We responded:
"Thank you, Laurie! We're always here to help & so happy to help you & your mom!!"
Profile photo of Jorge Martinez

Jorge Martinez

July 31, 2024

5  out of  5
rating by Jorge Martinez
"Sybill, was awesome! Thank you!"
We responded:
"Thank you, Jorge! So happy to have you as a customer! Always here to help"
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John Kalnas

May 9, 2024

5  out of  5
rating by John Kalnas
"Sybill was absolutely amazing to deal with. I spoke to many companies during this frustrating process and she mad it so much easier . A lot of these companies would just throw out numbers and terms which I had no idea what they meant. Sybill really took the time and energy to explain what everything meant and what I should have and what was not needed. Would highly recommend!"
We responded:
"John, we appreciate your high recommendation and are thrilled we could assist you efficiently and effectively! "
Profile photo of 4nna V.H.M

4nna V.H.M

April 26, 2024

5  out of  5
rating by 4nna V.H.M
"Best car and home insurance around… Very good customer service and very good atmosphere! 🤗"
We responded:
"Thank you for your kind words! We're thrilled to hear you appreciate our customer service and atmosphere and have had a positive experience with our auto and home insurance!"
Profile photo of Adam Grula

Adam Grula

March 28, 2024

5  out of  5
rating by Adam Grula
"Jennifer and Sybill were both very helpful and informative. They always respond quickly and take their time going over the details. Highly recommend."
We responded:
"Thank you, Adam! So happy to help you & your 5 star review means the world to us!!"
Profile photo of Ashley Erickson

Ashley Erickson

March 26, 2024

5  out of  5
rating by Ashley Erickson
"Wow what an amazing experience! After an agent in another office tried to tell me State Farm didn’t want to reinsure me. I was flabbergasted but most of all I was scared and nervous! That anxiety was no joke and I started to panic but then I started looking for other offices near my location and JADEN SARTORI answered! Jaden was like an angel sent from god! She was so helpful, kind and AMAZING! She instantly made me feel at home and that feeling is PRICELESS! She listened to me and was so compassionate, I truly cannot thank her enough! This is what customer service should look and be like ::: she totally gave me that 5 star service experience. Turned my frown upside down. I hope you get all the recognition you deserve! Thank you so much once again and keep killing it out here. 🤍🤍🤍🤍🤍🤍🤍"
We responded:
"Thank you so much, Ashley, for sharing your experience with us! Your kind words mean a lot to us!"
Profile photo of Joselyn Mejia

Joselyn Mejia

March 25, 2024

5  out of  5
rating by Joselyn Mejia
"Very lovely people. Helped us out a lot to save more"
We responded:
"Joselyn, Thank you for your kind words about our office. We're here to help out and truly appreciate the opportunity to serve you!"
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Super video maker Xxxcv

March 25, 2024

5  out of  5
rating by Super video maker Xxxcv
"Very friendly, and informative, polite and caring about your needs. Thank You!!"
We responded:
"Our customers are our top priority. Thank you for your kind words and support!"
Profile photo of Erica Urena

Erica Urena

March 19, 2024

5  out of  5
rating by Erica Urena
"Love State Farm Agent Sybill Zola Jennifer best of the best always helping great agency been a customers for 15 years. No complaints love them!!!"
We responded:
"Thank you, Erica! We look forward to the future years of serving you with the same dedication and care! "
Profile photo of Mike Gaizick

Mike Gaizick

March 14, 2024

5  out of  5
rating by Mike Gaizick
"Sybill is the best insurance agent in the state. Highly recommend."
We responded:
"Thank you, Mike, for the wonderful review! Always here to help you!!"
Profile photo of Amy Wagner

Amy Wagner

March 14, 2024

5  out of  5
rating by Amy Wagner
"Sybill is thorough, meticulous, and genuine in her efforts to best serve her clients. If you are shopping for or thinking about switching insurance, she is your go to person."
We responded:
"Thank you for the kind words, Amy!"
Profile photo of Joseph Stanavage

Joseph Stanavage

March 12, 2024

5  out of  5
rating by Joseph Stanavage
"This office rocks… helped with getting the right plan in place… Jennifer thank you so nice and sweet to talk too 😊"
We responded:
"Thank you, Joe! We appreciate you & we're always here to help!!"
Profile photo of Kimberly Tarlton

Kimberly Tarlton

March 6, 2024

5  out of  5
rating by Kimberly Tarlton
"Jaden and Sybil were very friendly and helpful answered all of my questions 🙂"
We responded:
"Kimberly, thank you, we appreciate you & we hope to see you again soon!"
Profile photo of Sarah Derr

Sarah Derr

March 6, 2024

5  out of  5
rating by Sarah Derr
"Always caring compassionate and a pleasure to work with!"
We responded:
"Thank you, Sarah! We're so glad to help you! "
Profile photo of Peter Bard

Peter Bard

February 29, 2024

5  out of  5
rating by Peter Bard
"I received excellent service from Jaden and Sybil at the office when seeking a new quote! They are quick to respond and to ensure that they got me the lowest rate possible! They are highly recommended!"
We responded:
"Thank you, Peter, we are really happy to help you and the 5 stars mean so much!!"
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ladysweetvee

February 27, 2024

5  out of  5
rating by ladysweetvee
"Excellent service by Jaden thank you !!!"
We responded:
"Thank you for your feedback! We're glad to hear that you received excellent service from Jaden. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing us!"
Profile photo of Christina Caravella

Christina Caravella

February 15, 2024

5  out of  5
rating by Christina Caravella
"I called this morning to get a quote on car insurance because I was looking to switch from my current company. Jaden was so nice on the phone and took my basic information to get me a quote. She agreed to see me that afternoon and prepared quotes and handouts for me. She, along with Sybill, were very helpful and explained everything. I successfully changed over my car insurance in an hour."
We responded:
"Thank you, Christina! We're always here to help you and we appreciate the kind words!!"
Profile photo of Nicholas Hebel

Nicholas Hebel

February 1, 2024

5  out of  5
rating by Nicholas Hebel
"Everyone in the office is amazing and extremely helpful with all of the questions you throw at them. Overall great experience and would highly recommend to anyone looking for a provider in Hazleton!!"
We responded:
"Thank you, Nick! The 5 stars and kind words mean so much! We appreciate you and are so proud of you!!"
Profile photo of Terri Ladson

Terri Ladson

January 31, 2024

5  out of  5
rating by Terri Ladson
"I have to say.. this office and the staff are EXCELLENT. They are prompt, courteous and there for me for whatever questions I may have any time I need. I prefer the personal experience with these gals rather than contacting an 800 number! NOT TO MENTION THE BEST RATES.... And believe me, with everyone having hard times these days- I've checked! 🙂"
We responded:
"Terri, we're thrilled to hear about your positive experience with our office and staff. We strive to provide prompt and courteous service, and we're glad to be there for you when you need us, especially during these challenging times. Thank you for your 5-star review and for choosing us! -Sybill"
Profile photo of Bobby Hebel

Bobby Hebel

January 31, 2024

5  out of  5
rating by Bobby Hebel
"Got life insurance for entire family at a great rate."
We responded:
"Bobby, thank you for your positive review and for choosing Sybill Zola State Farm for your life insurance needs! We're pleased to have been able to assist you and your family and hope to see you again soon! "
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Leonard Lowman

January 31, 2024

5  out of  5
rating by Leonard Lowman
"Wonderful customer service….they take the time to layout ur options from every aspect before u make a decision….suggesting what u could do if they were in ur shoes but not in a high pressure filled situation where u have no alternatives and have to do things in an exact way!!"
We responded:
"Thank you so much, Lenny, for your feedback and your 5-star review! It's wonderful to hear that we provided you with a no-pressure experience while still offering insightful suggestions. We truly appreciate your support! Sybill"
Profile photo of Edwin Perez

Edwin Perez

January 31, 2024

5  out of  5
rating by Edwin Perez
"very good service, and I feel very happy with their help, very grateful, they are the best"
We responded:
"Edwin, we're so pleased to hear that you're happy with our service. Our goal at Sybill Zola State Farm is to provide great service. We appreciate your kind words, and thank you for choosing us! We're excited to continue collaborating in the future! "
Profile photo of Nani

Nani

January 31, 2024

5  out of  5
rating by Nani
"Everyone is so nice and I love the pink tree!!"
We responded:
"Thank you so much for your kind words, Nani! We're thrilled to hear that our team's friendliness made a positive impact on your experience. We're also glad you love the tree! Thank you for choosing Sybill Zola State Farm! "
Profile photo of Susan Roslevege

Susan Roslevege

January 23, 2024

5  out of  5
rating by Susan Roslevege
"Both Sybill and Jennifer were extremely accommodating with adjustment to my appointment due to inclement weather. Since I relocated from the Hazleton Area, they made the appointment happen! Our meeting readjusted my insurance and gave me a better peace of mind. Sybil’s expertise was greatly appreciated! Jennifer completed the paperwork and I was off again. Thank you so much!"
We responded:
"Susan, thank you for the kind words about our service today. We will continue to be flexible with appointments, especially when it comes to the weather - rain, snow, or shine, we are here for you always! Glad we could give you peace of mind with your coverage. Thank you! Sybill & Jennifer "
Profile photo of Thatyanna Ferrera

Thatyanna Ferrera

January 8, 2024

5  out of  5
rating by Thatyanna Ferrera
"Sybill was great and such a big help with my first time opening a policy. 10/10 recommend. She explained everything thoroughly and helped me understand what I needed to."
We responded:
"Thatyanna, thank you so much for your fantastic feedback! We're delighted to hear about your positive experience with Sybill Zola State Farm, especially as a first timer. Your recommendation means the world to us, and we're glad we could assist you! We're looking forward to serving you in the future! -Sybill"